Looks like gitlab now requires account verification for new accounts in addition to email. Either phone number or credit card.

This applies both to accounts created with a working email or by logging in using your github account. You can’t even verify your email until you go through step 1.

I don’t know when this started, but at least for the last month or two judging from these posts in the forums.

Fun fact: I don’t even want to host on gitlab, I just wanted to report bugs in some projects. So I’m locked out.

  • blindbunny@lemmy.mlEnglish
    675·
    8 months ago

    I was asking like less then a month ago what’s wrong with gitlab when Firefox switched to GitHub, now I know.

    • voxel@sopuli.xyz
      13·
      8 months ago
      1. firefox were using self-hosted mercurial + git with sync
      2. they just dropped mercurial, they’re still not on github
        only misc. libraries and the android frontend are on github, and firefox/mozilla has never used gitlab
  • Veraxus@kbin.social
    431·
    8 months ago

    I really, really like Gitlab… but this is a MAJOR problem and spectacularly short-sighted.

  • kevincox@lemmy.ml
    341·
    8 months ago

    This really sucks for bug reporting. I don’t mind this at all for hosting as that cost notable resources (especially their free CI tier) and they can set their own terms, but I want people to be able to report bugs without any trouble. (Although if spam is an issue maybe projects could opt-in to requiring this verification to report bugs).

    A work-around is maybe the service desk feature allowing reporting bugs via email but this has issues for proper collaboration:

    1. The reporter’s email is shared.
    2. The issue is private by default.
    3. Can’t collaborate on an existing issue.

    Maybe I’ll just go back to mailing lists… Or GitHub has gotten better recently. But GitLab’s CI is so much better.

    • TauZero@mander.xyz
      14·
      8 months ago

      I want people to be able to report bugs without any trouble.

      Thank you for being aware! I’ve experienced this on github.com. I’ve tried to submit issues several times to open source projects, complete with proposed code to solve a bug, but github shadowbans my account 6 hours after creating it (because I use a VPN? a third-party email provider? do not provide a phone number? who knows). I can see the issue and pull request when logged in, but they only see a 404 on their project page even if I give them a direct link. I ended up sending them a screenshot of the issue page just to convince them this was even possible. Sad to hear gitlab does it even worse now by making phone mandatory.

  • Name@programming.dev
    23·
    8 months ago

    Just tried this out using a typical temporary email address (temp-mail.org) and a VPN (AirVPN).
    I was only asked to confirm my e-mail address within 3 days, never for a phone address or any banking details.

    Judging by the first post you’ve linked to, it’s only necessary for paid accounts or free trials.
    The person in the second post is trying to register via GitHub / Google, well… sucks for them.

    • rrobin@lemmy.worldOP
      6·
      8 months ago

      I’ve tried a few times in the past 2 weeks. Using a good email account and also with github, no luck though. Maybe its doing some “smart” heuristics to trigger it.

      I just retried now, using that temp mail (but no vpn) and got the exact same phone verification. Maybe my IP address is evil :D

  • voxel@sopuli.xyz
    161·
    8 months ago

    isn’t the official gitlab instance primarily a paid platform? cc verification makes sense then.

  • Pantherina@feddit.de
    151·
    8 months ago

    I know this sucks. But I imagine this is because of previous abuse by bots or something. Could be simply evil though.

    • intrepid@lemmy.ca
      1·
      8 months ago

      How many instances will one have to register on? This isn’t going to improve until forgefed is done.

        • intrepid@lemmy.ca
          1·
          8 months ago

          You won’t be able to contribute to a project on any of those instances, unless you register on it. So if you are a prolific contributor, you might end up signing up on dozens of those instances.

          Forgefed is a federation protocol for such instances. It’s based on ActivityPub - the same that powers Lemmy and Mastodon. You can have just one account on a single instance and still be able to contribute to projects on multiple others. It’s still in the works though. It’s expected that at least gitlab, gitea and forgejo will support it.