Their customer service is trash to begin with. Took em days to reply to my email saying I wasn’t able to log in to my account cause it said it didn’t exist, then I tried to make an account with the same username and it said it was already taken. Both can’t be true. Their reply was literally, ticket has been closed please email again if you still need help.
Might be a bit dramatic. All sectors of industry are using more and more tech, we have more people in the workforce now that are tech literate than we did decades ago.
These are random numbers to explain my point. Look at it this way, in the 90s maybe 20 percent of people knew how to use computers but 12 percent of those were truly tech savvy and knew the ins and out of using a pc.
Now a days 90 percent of people know how to use a pc (regardless of the form it presents itself, be it pc, phone, tablet, etc) but only like 30 percent of them might be truly tech savvy.
It’s still a step up from back then, and because of the nature of tech in industry there’s always gonna be plenty of people who know how to use pcs well and if there aren’t then that’s just more money for us who do know.