I see this block every time I open my email. Is this a bug I’m facing or is this the new normal?

  • helenslunch@feddit.nl
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    23 days ago

    The advertising is the worst thing about Proton. I’ve made them aware of this several times but it just keeps getting worse. They started putting ads in the VPN app now.

    As far as I’m concerned, as a paying customer I shouldn’t be subjected to ads but, what’re ya gonna do?

      • helenslunch@feddit.nl
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        21 days ago

        Here is the add

        I just got it again. Note how Unlimited is grayed out, because that’s the subscription I already have. Also note the “ProtonVPN” at the top. This is a nearly full screen ad that just popped up when I opened the app.

        • BingBong@sh.itjust.works
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          20 days ago

          That’s odd. Are you on OSX or is that just a window theme? I run on Linux so maybe the ads aren’t pushed to that set of apps. I’d reach out to their support to confirm if this is a bug or expected behaviour. Also to voice how annoying it is if it is expected behaviour

          • helenslunch@feddit.nl
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            20 days ago

            I’m on MacOS. As I said in my original reply, I’ve expressed my dissatisfaction several times.

    • whatwhatwhatwhat@lemmy.world
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      23 days ago

      There are ads in the VPN app? I have never seen an ad on any Proton service, except for occasional emails or banners around upgrading my subscription.

      Then again, I’ve been a premium subscriber for a while now.

      • helenslunch@feddit.nl
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        22 days ago

        Yes there are. I just saw an ad for their new Duo subscription in a pop-up when it started up.

        • lud@lemm.ee
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          22 days ago

          A single ad when a new subscription type launches doesn’t seem like a big deal to me.

          • helenslunch@feddit.nl
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            22 days ago

            It’s not a single ad. It’s a new ad every time they launch a new subscription service, or have some sort of sale, several times a year, across all of their products, with no way to permanently disable them.

    • asexualchangeling@lemmy.ml
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      23 days ago

      Also have not seen ads in the VPN, I have a paid subscription (just to the VPN, no other proton services yet)