I was looking for a way to charge my Deck while still being able to use mouse and keyboard. So, 2 month ago I decided to get a cheap USB-Hubs (Anker USB C Hub, 332 USB-C Hub (5-in-1)).

Turns out this was the worst mistake I could make. Immedialy after connecting the Hub, my Deck wouldn’t charge power anymore. Like, at all… The only way the Deck is working now is having it connected with the power cord and even than it says “not charging”. Like if it had no battery inserted at all.

I tried to follow online instructions, factory reset and even contacted Steam Support. It’s been 2 month and I’m on 78% battery now…

Has anyone encountered this problem and was able to fix(!) it? Should I send it in, or is there a component I need to get from ifixit?

Any help would be appreciated.

    • AToM.exe@lemmy.worldOPދިވެހި
      2·
      8 months ago

      Thank you! I’m wasn’t sure what to do because I was using a product that was not explicitly stated as compatible. If there’s nothing I can do on my part, I’ll send it in (from Europe).

      • helenslunch@feddit.nl
        3·
        8 months ago

        I think that’s probably what they’ll tell you but Valve has also been known to go above and beyond at times. It’s an underrated reason to buy SD.