Corgana@startrek.website to

Technology@beehaw.orgEnglish · 10 months ago

Air Canada Has to Honor a Refund Policy Its Chatbot Made Up

178

Air Canada Has to Honor a Refund Policy Its Chatbot Made Up

Corgana@startrek.website to

Technology@beehaw.orgEnglish · 10 months ago

The airline tried to argue that it shouldn't be liable for anything its chatbot says.

Chat

Ilovethebomb@lemm.ee
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9 months ago
That’s a lot more effort than I’m willing to go to.
- intensely_human@lemm.ee
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  9 months ago
  It’s the price you pay for not paying the price

Technology@beehaw.org

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